About Us

Andrew Mitchell

Andrew has many years experience in Industrial and Commercial water solutions applications – having previously worked at the Kinetico head office in Hampshire for many years.

Andrew has advised on and overseen customer projects as diverse as:



Pub chains

Restaurant chains

Agricultural applications

Bore Holes

Industrial Manufacturing

Industrial Humidifiers

Chlorination plants, etc…

What Andrew doesn’t know about water problem solutions would fit on the back of a postage stamp! (But only a very, very, small stamp)

Gina Morgan

Gina has worked as a Customer Sales specialist in Home Improvements and Renovations for many years. She now brings this expertise and more to The Soft Water Company and, combined with a wealth of Customer Sales, Service and Project Management experience, you can be sure to be extremely well looked after.

Customer Advisors

Whenever you contact us, your enquiry will be dealt with by a courteous and competent member of our staff. If they cannot immediately answer your query, they will ensure it is passed to someone who can.


All our Installers are Kinetico trained.

Enough said.